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Terms and Condition
Please read these conditions carefully,
they incorporate the basis upon which bookings are
accepted by
www.lombokhotelandsurfing.com
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Changes in Price and Itineraries:
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Prices are based on tariffs current at
January 2006, in the event of fluctuations in exchange
rates or increases affecting the prices we pay for
transportation, hotel accommodation and services
generally, we reserve the right to adjust our prices as
may be necessary at anytime up to and including the day
of departure of your tour, even though the final payment
has been made. If we are forced to change your booking
or part of it for reasons beyond our control (for
instance if an airlines changes its timetable or if a
hotelier over books his hotel accommodation), we reserve
the right to vary your itinerary and will give you, or
cause to be given to you, prompt notice thereof. In the
event that any one changes or series of changes to your
itinerary demonstrates that your tour has hereby become
materially different from that contemplated prior to the
change or changes being effected and in respect of which
we have already accepted your deposit or final payment,
you have the right to withdraw from the tour, and monies
already paid will be refunded in full. With your
agreement, we will rearrange your tour by providing
alternative arrangements of, at least, the same standard
as the one originally booked.
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Deposit & Final Payment : |
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A deposit of 25% from the total package
price is required at the time of your booking. The
balance of your tour price completing full payment must
reach Lombokhotelandsurfing.com no later than 30 days prior to
the commenced of your tour. If for any reason your
balance payment is not received by us by the due date,
as set out above, we reserve the right to treat your
booking as cancelled and apply the appropriate
cancellation changes.
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How to Book:
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We recommend that you secure reservation
for any of the lombokhotelandsurfing.com programs through our
office at :
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SEGARA ANAK BUNGALOWS LOMBOK
Jl.
Pariwisata Kuta Beach-
Pujut-Central Lombok-NTB
Indonesia
Phone: +62 (0)370-654848
Fax: +62 (0)370-654835
Cell: +62 817
366 457
Email:
segareanakbungalows@yahoo.co.id
www.lombokhotelandsurfing.com
www.kutalombok.com
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Late Bookings :
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Bookings may be accepted up to 7days
prior to a tour departure but will be subject to
availability of accommodation, flight and may be subject
to the payment.
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Single Supplement :
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Must be paid when single traveler have
been chosen.
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Cancellation :
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Should you, or a member of your party, be
forced to cancel, you must advise us or our agent in
writing, and cancellation is not effective until we
receive this letter. If you cancel at anytime prior to
departure the cancellation fee will be US$50 per person
plus any other charges made by hotels, tours,
transportation and flights. If cancellation is made
within 21 days of departure, the fee will be 25% of the
cost of the package fare..
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Modifications :
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After receiving our official confirmation
of your tour, any change of tour, departure date, hotel,
type of room, substitution or reduction of passengers
names, will incur a US$30.00 amendment fee per booking
file
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Refunds :
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No refunds on unused services.
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Consumer Claims : |
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If you are unhappy
about any aspect of the tour, please inform our local
representative or agent immediately, who will do
everything possible to resolve the problem on the spot,
since it may prove difficult to take any effective
action on your return. If, however, this matter can not
be resolved, please write us to
segareanakbungalows@yahoo.co.id |
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Booking arrangements :
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All booking arrangements are to be made
through our office
www.lombokhotelandsurfing.com.
A firm contract will exist between your self and
www.lombokhotelandsurfing.com when
your agent or our office issue our official confirmation
of your booking following receipt of the deposit
prescribed. The contract will be governed by and subject
to the terms & conditions and the general information
contained in this site. No variation of the tour
conditions shall be of any effect unless made in writing
and with the authority of
www.lombokhotelandsurfing.com
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Site Contents :
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www.lombokhotelandsurfing.com
has endeavored to ensure
that all information in this brochure is accurate at the
time of uploaded, but can not accept responsibility for
any accuracy, or truth of statement made. Illustrations
are intended to set the mood of each destination and may
not present actual views as seen on specific tours.
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Travel Insurance
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WE STRONGLY RECOMMEND THAT YOU
TAKE AN APPROPRIATE COVER AT THE TIME OF BOOKING YOUR
HOLIDAY. SO PLEASE CONSULT WITH THE RELIABLE TRAVEL
INSURANCE COMPANY..
www.lombokhotelandsurfing.com does not include travel insurance,
accident insurance or any sort of insurance on this
tour.
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Air Travel :
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Participating carriers on these tours are
Merpati Airlines, Pelita Airlines and Garuda Airways
specially to Sulawesi. However, it may at certain times
be necessary to use the services of other airlines. No
airline will incur responsibility or liability to any
person named in the booking, aside from that liability
as may be incurred as the carrier.
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Baggage :
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For all domestic economy baggage
regulation limit check in luggage for each passenger to
two bags/pieces. However, neither bag/piece may exceed a
total dimension of 20kg each. We recommend you to take
the necessary baggage during the trip. In case you have
checked-out from the hotel, please pack your baggage and
locked it to store at our office. We will take it back
to you on your arrival from the trip
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Travel Accommodation :
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www.lombokhotelandsurfing.com is not itself a carrier
or hotelier, not do we own aircraft, hotels, or coaches.
The flights, coach journeys, other travel and hotel
accommodation comprised in your tour are provided by
reputable carries and hoteliers on their own conditions.
It is important to note, therefore, that all bookings
with
www.lombokhotelandsurfing.com are subject to the terms and
conditions and limitations of liability imposed by
airlines, coach operators, hoteliers and other service
providers, including but not limited to car hire,
restaurant operators, whose service we utilize, some of
which limit or exclude liability in respect of death,
personal injury, delay and loss or damage to baggage.
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Our Responsibility :
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We always do our best to make sure your
tour arrangements are satisfactory and we accept
liability for, but only to the extent of, any loss or
damage sustained by you as a result of our negligence or
that of our employees or agents. However, we can not
accept any liability of whatever nature for the acts,
omissions or default, whether negligent or otherwise, of
those airlines, coach operators, hoteliers, or other
persons providing service in connection with your
holiday pursuant to a contract between themselves and
yourself (which may be evidenced in writing by the issue
of a ticket, voucher, coupon or the like) and over whom
we have no direct and exclusive control. We do not
accept any liability in contract or in tort (actionable
wrong) for any injury, damage, loss, delay, additional
expenses or inconvenience caused directly or indirectly
by force majeure or other events which are beyond our
control or which are not preventable by reasonable
diligence on our part, including but not limit to war,
civil disturbance, fire, floods, unusually severe
weather, acts of God, acts of government or of any
authorities, accidents to or failure of machinery or
equipment of industrial action (whether or not involving
our employees, and even though such action may be
settled by acceding to the demands of a labor group).
Customer Service
We know how important every point of our
client's need, this is why our English Speaking customer
service is stand by to wait for your at 62 370 692225 or
cell phone : 081 8057 48446 call from 24 Hours a day
to
help emergency and last minutes request. |
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